TR
Tracy R

1 reviews | Active since Feb 2013

05 Nov 2015, 13:32

Groupon you keep costing and *****ing my money

No Matter how much I complain or try to get past this - Groupon still manages to add more grief and waste more of time time and money with no worry or care in the world. They really are the worst company in the country for Customer service.<br> They emailed me offering me an additional discount on purchases<br> I placed the order on something I have been dying to get.<br> They charge me full price<br> I bring this to their attention and they say they have to refund and I must re-purchase<br> I go back on to repurchase so long - SOLD OUT!!!<br> I complain about this - nothing!<br> I then get told that I will recieve my money back in Groupon credit - I argue that I do not want credit - I want that product or my money. I am then told that I need to call Customer service as they cannot assist me with this. <br> I call customer service and waste 22 min on the phone getting my money back which they tried to *****.<br> I then submit numerous complaints about them.<br> One week later a random package is delivered to my office with what I had tried to purchase. I am ecstatic and send an email saying thank you and apology accepted. they then reply with an email and invoice charging me full price!!! Not even the discounted amount!

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