GROUPON SUPPLIES GOODS DAMAGED AND MISSING PARTS

I have purchased, a book shelve from Groupon and when I received my goods, the courier (courier on behalf of groupon) had pitched up with very badly damaged box and missing accessories to put together the book shelve. I had mentioned this to the driver at the time but he insistesed I accept the goods and Groupon will collect it once logged with them. Rudolph was assisting from Groupon but at a point just stopped communicating with no feedback. I now realise that his avoidance is due to the 14 day return policy being superseded. This i fine, all I now want is for the missing accessories to be shipped to me so that I can actually use the product purchased. Its not a very big request seeing that I'm asking for the missing items that i have paid for!