Groupon sucks!

I purchased a buffet voucher on the 20th of October with the hope of redeeming it on my birthday the 29th. <br> <br> I paid by eft and kept checking to see if the funds were reflecting on my status. I waited 6 days and still nothing but the deal was still on.<br> <br> Spoke to Browyn Pedro she said the deal had expired. How so if the deal was still on???<br> <br> Anyway, she said I would be refunded. So I sent my proof of payment AGAIN. <br> <br> After two weeks I got no refund. I sent her numerous emails concerning this. She then informs me that I was refunded. <br> There's nothing on my bank statement. and now she wants me to send her my bank statement!<br> <br> Surely they must have records of all refunds made.<br> <br> Im not illiterate I can read a bank statement man and there's nothing that shows any amount had been deposited from Groupon for any amount.<br> <br> Its January and I've been waiting 3 months but still nothing.<br> <br> What are the chances of someone from Groupon reading or even replying to any of these complaints?<br> <br> <br> This company sucks and should not be operating at all!