1 reviews | Active since Feb 2014
I ordered a jewellery cabinet for my girlfriend for Valentine's day and was assured by customer services that this would arrive before Valentines day. This did not occur and I was told that it was because the goods were not specifically under the Valentines category so I would need to wait longer. I accepted this and asked when I could expect the goods and got no response. I then queried again after 10 days of no receipt and was told that I would need to wait a further 4 days due to the fact that weekends are not included in the delivery time. Again I accepted this even though I was frustrated. Every bit of contact was done on my part and at no stage did Groupon ever attempt to keep me in the loop regarding my purchase.<br> <br> I still have not received delivery and upon querying this with them again I was told by Astrid that they had no stock of the white cabinets and he had already initiated a refund. Ironically the white cabinets were the only colour in stock when I purchased it yet I am now told the other colours are only available. I was not offered alternate arrangements and must now go and look for another gift with them not even offering to source it from elsewhere? SHOCKING!!!
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