Groupon's Suppliers sell Reject Products

I recently bought a rocking horse from Groupon. They promised delivery within 7 days and the product was delivered within 3 days! Well done! I'm impressed.<br> My joy didn't last long. When I opened the product, it was damaged. I contacted Groupon and a very friendly agent promised that they will deliver a new product and upon delivery collect the damaged product. I was fine with this arrangement because the rocking horse was a gift and if they delivered and collected before that Friday, I had nothing to complain about. <br> I waited and nobody came to collect the reject product. I have been calling them twice a week ever since, and every time they promise to escalate. Two emails were received where they asked for proof of the substandard product. It is now 3 weeks later and I still have this flawed horse under my desk! The worse is nobody even calls