Groupon not worth a dime

I am a regular customer at groupon but the client service and management department skills & ethics disgusting.<br> Delivery in 14days ******** i waited 21 days with no feedback until i called to query whats the hold up, for them to say supplier having a problem they cannot get the product i am due a refund.<br> <br> Purchased product in November its not working called 20days ago they logged the call and said they will get back to with feedback in 3days on whether i should return item they will replace it. To date still no feedback until i called in yesterday spoke to a rude, abrupt consultant Carl who was of no help whats so ever stating the item needs to be returned and they will refund me as the supplier does not have stock anymore, he was persistent on refunding me into the card that i purchased the product with that's does not exits anymore, i requested management to speak to me guess what management is too afraid hiding and passing messages to the consultants to pass on to me all the managers are always in meeting, or busy or cannot be found. I held on for 30min's waiting for manger to get on the line only to be told his busy they will take down my details to date no one called