Groupon not refunding the money and no feedback

Email sent to Groupon and Envoy about my complaint, I also bought the same phone b4 but no internet working. They **** in their advert.<br> From: Veronica <br> Sent: 07 September 2015 02:45 PM<br> To: 'Groupon Customer Service' <br> Cc: [Email Removed] <br> Subject: Phone Ticket - Proof of payment R299 and Refund Request: GRPZARLU8UGH<br> Importance: High<br> Good day,<br> COMPLAINT:<br> I've experienced a bad service from your company.<br> I bought a deal on the 11th August 2015 for a Telefunken cellphone.<br> After it was not delivered I called on the 26th August 2015