Groupon non-delivery.

<br> <br> I have called the Groupon call center for the past week and could not believe that I was the 40th client in queue at 08:33 when their operating hours is 08:30 - 5. I have wasted much of time on the phone waiting to speak to someone regarding my query per the below mentioned in addition to now having to be called back within two days after waiting 14 days for my purchase. I have written to them per the email address provided and have not even received acknowledgment of my mail despite a 2-day turnaround of two days after a query has been logged. I have expressed that I have run out of patience in this regard and if I do not receive rapid service in this regard I will be forced to seek legal relief in this mater which will reflect negatively on their organization. Last week more than 7 days after a separate order was delivered I received notification from you to say my order has been dispatched and is on its way. This is poor service delivery and making clients unhappy will lead to bad marketing on the most powerful medium word of mouth. To me as far as I am concerned, it is ***** as my money has ben taken which is R 2000.00 the value of the order. This is theft in my books!