MG
Mark G
1 reviews | Active since Sept 2013
29 Jun 2015, 16:24
Groupon. Month 3. STILL NO REFUND OR DELIVERY
This is my THIRD hello Peter report. <br> Order place and paid for 1 April 2015. <br> No delivery, and despite several interractions with \call centres"and two reports on Hello Peter (responded to with the same \""we are verifying your order\"" bull)"
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Groupon's replyOfficial
30 Jun 2015, 07:59Hello MarkGory,
We apologise for the inconvenience caused.
Please be advised that both refunds were processed on 08.06.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (01.04.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
If the refund is still not reflecting, please respond to the email sent.
Kind regards
GrouponSA
We apologise for the inconvenience caused.
Please be advised that both refunds were processed on 08.06.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (01.04.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
If the refund is still not reflecting, please respond to the email sent.
Kind regards
GrouponSA
Groupon's reply30 Jun 2015, 07:59
Official
Hello MarkGory,
We apologise for the inconvenience caused.
Please be advised that both refunds were processed on 08.06.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (01.04.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
If the refund is still not reflecting, please respond to the email sent.
Kind regards
GrouponSA
We apologise for the inconvenience caused.
Please be advised that both refunds were processed on 08.06.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (01.04.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
If the refund is still not reflecting, please respond to the email sent.
Kind regards
GrouponSA