GroupOn Management too big for individual query

Without going into to much past detail, I now find myself with two GroupOn Accounts as created on my name using my company's email details. So its name dot surname and then the first extension being the old one and then another very same being the new extension. I have spoken tho their Customers Services Team Leader Shiraaj Bawa as no one senior would come to the phone call or respond to my mail. All I ask is to merge both accounts into one as I have funds in both accounts so I can collectively make a purchase and maintain one account. Shiraaj Bawa mentioned on the telephonic call that Management has taken a decision not to merge accounts and that is final, really some Management!!!<br> I was requested in my telephonic call to send in a mail to the management, in that mail I laid down my case and asked to be kept informed. Obviously GroupOn has a too large customer base and dont really care for individual comment or request.<br> Their silence on the matter infuriates me as well as their lack of logic and customer service, its further humorous that the Customers Services Team Leader tells you to use whatever social media you like to air your grievance, just confirms they give a damn!!!!!