TM
Tiisetso M
1 reviews | Active since Jul 2010
13 Feb 2015, 18:20
GROUPON MAKES ME SICK!!!! I ****** HATE THEM
THIS ISTHE ****** MESSAGE I GOT!!! I AM ****N STILL WAITING FOR MY FU@KEN ORDER AND NOTHING TODAY!!! GROUPON IS FULL OF SH@T!! I HATE THEM WITH A PASSION! NEVER AGAIN<br> <br> Asheeqah Sampson (Groupon Customer Support - EMEA)<br> Feb 4, 07:13<br> <br> Hi Tiisetso<br> <br> I sincerely apologise for the delay regarding your delivery, they having manufacturing issues at factory.<br> <br> You can either wait until 13 Feb for it and get a free multivitamin with it or we can refund you in full.<br> <br> I am so sorry for the inconvenience this has caused you.<br> <br> Kind Regards<br> Asheeqah
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Groupon's replyOfficial
16 Feb 2015, 10:58Hello makokot,
Thanks for getting in touch. I can't apologise enough for the delay. Of course, this is not the experience we want you to have when using Groupon.
At this point, I can no longer guarantee the delivery of your item, so I have to issue you a full refund.
Obviously, this is not the outcome we had hoped for. Situations like this can sometimes occur due to an unexpected inventory shortage or a complication with the shipment while in transit. Although we can no longer provide any further updates on your order's status, there is a chance that you may still receive your item.
Again, I'm truly sorry for the trouble, and I want you to know we're doing everything we can to make sure this doesn't happen again.
Kind regards,
GrouponSA
Thanks for getting in touch. I can't apologise enough for the delay. Of course, this is not the experience we want you to have when using Groupon.
At this point, I can no longer guarantee the delivery of your item, so I have to issue you a full refund.
Obviously, this is not the outcome we had hoped for. Situations like this can sometimes occur due to an unexpected inventory shortage or a complication with the shipment while in transit. Although we can no longer provide any further updates on your order's status, there is a chance that you may still receive your item.
Again, I'm truly sorry for the trouble, and I want you to know we're doing everything we can to make sure this doesn't happen again.
Kind regards,
GrouponSA
Groupon's reply16 Feb 2015, 10:58
Official
Hello makokot,
Thanks for getting in touch. I can't apologise enough for the delay. Of course, this is not the experience we want you to have when using Groupon.
At this point, I can no longer guarantee the delivery of your item, so I have to issue you a full refund.
Obviously, this is not the outcome we had hoped for. Situations like this can sometimes occur due to an unexpected inventory shortage or a complication with the shipment while in transit. Although we can no longer provide any further updates on your order's status, there is a chance that you may still receive your item.
Again, I'm truly sorry for the trouble, and I want you to know we're doing everything we can to make sure this doesn't happen again.
Kind regards,
GrouponSA
Thanks for getting in touch. I can't apologise enough for the delay. Of course, this is not the experience we want you to have when using Groupon.
At this point, I can no longer guarantee the delivery of your item, so I have to issue you a full refund.
Obviously, this is not the outcome we had hoped for. Situations like this can sometimes occur due to an unexpected inventory shortage or a complication with the shipment while in transit. Although we can no longer provide any further updates on your order's status, there is a chance that you may still receive your item.
Again, I'm truly sorry for the trouble, and I want you to know we're doing everything we can to make sure this doesn't happen again.
Kind regards,
GrouponSA