GROUPON EMPLOYEE USED MY PERSONAL INFORMATION

Takes me 20 minutes to get through to customer service for Groupon, just to be told that the item I have paid for and waited 3 months for is out of stock, and apparently it's not part of procedure to inform their customers that have already paid for the product.<br> <br> I was on the phone with ***Luthando Hlatuka*** he was polite and he shocked at the bad service I had previously received by Groupon. <br> <br> One hour later I had an invitation from him on a social media network LinkedIn. The reason I knew it was him is because he has emailed me with the process of getting a refund. <br> <br> The worst part is I have emailed Groupon 3 or 4 times notifying them of the situation and how unacceptable it is that my personal information was used for this guys personal use, which is *******. I STILL haven't heard a thing from Groupon. <br> <br> Where to even start? Do I report Groupon? or do I report this man?<br> <br> <br>