RL
Reynard L

1 reviews | Active since Aug 2014

16 Mar 2015, 10:59

GROUPON DOES NOT GIVE A **** FOR THEIR CLIENTS

I have complained several times regarding mugs that were purchased from Candywrap through Groupon. No feedback, lies, terrible attitude, receiving broken mugs etc. I requested a refund from Groupon three weeks ago already after I received yet another broken mug from Candywrap and they were unwilling to assist me further although it was their courier company that AGAIN damaged the mugs and they AGAIN did not take any insurance. I also complained about Candywrap as a supplier - rude, arrogant and several complaints on Hellopeter regarding other customers receiving the same treatment. I specifically told Groupon I will never again do business with them because of the specified supplier. They are using Candywrap for a 3rd time and 3 weeks later I am yet to receive an answer other than I will receive a credit towards future purchases. GROUPON: IF YOU DO NOT CARE ABOUT US AS CUSTOMERS BY USING *** SUPPLIERS HOW ARE WE SUPPOSED TO TRUST AND USE YOU AS A COMPANY ?

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Replies (1)
Groupon
Groupon's reply16 Mar 2015, 11:50
Official
Hello leygonierg,

Thank you for making contact

Please see email response to your query

Kind Regards
GrouponSA