Groupon Damaged Goods!

Hi,<br> <br> I Bought a drying rack and it was damaged. i logged a call with the call centre that they would let the supplier know and they would have the damaged item collected. they told me that If they have item in stock they would replace it and if they don't have the item would be refunded. i spoke 2 consultants and still waiting for them to collect the item. It's been 4 weeks now! And Groupon blames the supplier but we deal with Groupon directly!<br> <br> Vuyolwethu Tshukela (Groupon Customer Support - EMEA)<br> Mar 10, 11:13, Request #***1, Pumza Mpofu (Groupon Customer Support - EMEA)<br> Feb 23, 12:36. The item was Purchased Feb 12, 2015.