1 reviews | Active since Mar 2015
Groupon Customer Care a Joke
Hi, I placed an order with Groupon on the 02.03.2015. They said that I needed my account to be verified but they had not contacted me. they wait for me to contact them to sort the problem out and after speaking to numerous agents and following up everyday, nothing had been done.<br> Finally Maurisia send's me an email for account verification on 11.03.2015 a week later but refuses to call me back or take my calls.<br> I asked for a refund and will never be doing business with Groupon again .<br> For a team Leader to give such service is atrocious.<br> <br> I've read the posts on here and have seen that this kind of service seems to be general theme of Groupon as a whole.<br> <br> I would advise caution to anyone using them, when purchasing goods.<br> <br>
Thank you for making contact
I sincerely apologise for the inconvenience this has caused you. Please be advised your purchase was cancelled yesterday and refunded the amount back to your payment method. Please allow 3-5 working days to clear back in your account.
Kind Regards
GrouponSA
Thank you for making contact
I sincerely apologise for the inconvenience this has caused you. Please be advised your purchase was cancelled yesterday and refunded the amount back to your payment method. Please allow 3-5 working days to clear back in your account.
Kind Regards
GrouponSA
