give back the money!!!!

This is really getting ridiculous. I am constantly on the phone with either you or CourierIT to come and pick up the parcel or to confirm when this will happen.<br> <br> CourierIT does not have it on their system and Support and Groupon just does not know what is going on. Your website is not updating because it stated for the last 2 weeks that the Parcel is either being prepared for shipment or has been dispatched. <br> <br> Both orders I have done with Groupon was a disaster because it is never on time, no communication on anything, it is just a uncertain and wondering thing that I have to go through each day.<br> <br> Please sort this out ASAP as I want my money back because there is no quality control or any type of controllability in any of the products being purchased.<br>