CN
Chris N

1 reviews | Active since Mar 2015

22 May 2015, 10:28

Ganeeefa Leeman Deserves and Increase or Promotion

Dear group on Management<br> <br> The past few posts that i posted on Hello peter where that of disgust with the inferior products that i was sold that were defective.<br> <br> I am glad to say, that despite the overall experience with Group on being unpleasant, you guys have a gem of a person called Ganeeefa Leeman (Groupon Customer Support - EMEA), working at your offices who deserves recognition<br> <br> She handled my compliant and gave me constant feedback and ensured that my query and refund was handled with importance, and ran with the process till completion<br> I feel that she deserves an award, salary increase or a Bonus for actually giving Group on a good name in the industry. Its very rare that you find a person that believes in giving good customer service. This email is to the CEO and HR..Look after this woman because she looks after your company.....<br> <br> Ganeefa , thanks a million, appreciate all your hard work and professionalism in this.<br> <br> Regards<br> Chris<br> <br> .....and before I closed this report...please consider using a new courier company, because the one you guys are using at the moment are USELESS!!!!<br> <br> Regards<br>

0
Replies (1)
Groupon
Groupon's reply22 May 2015, 10:47
Official
Hello RavinChris,

Thanks for your feedback! I am delighted to hear you enjoyed your experience.

I hope you continue to enjoy our other great upcoming offers with Groupon and that you find them just as rewarding as this one! We always appreciate hearing about our customer's experiences with Groupon.

Kind regards
GrouponSA