Full of nonsense

I bought something from Groupon. I did an EFT. I never received a receipt. After more than a month I haven't received the product. I emailed numerous times without response. I tried calling many times, but they just don't answer their phones. I got through eventually, being told that the order was cancelled because the EFT took too long to go through, but they didn't notify me. The product was available for another 13 days. They had my money, but they refused to send me the product. They had to refund my money, and I had to pay again. The next day the product was only available for 9 hours. How does it go from 13 days to 9 hours within 1 day? By the time they refunded my money, the offer expired. The refund notification stated that I claimed that I didn't receive my product, not that the sale was cancelled because the EFT took too long. Every person I spoke to had something else to say.