mV
michelle V
1 reviews | Active since May 2015
18 May 2015, 11:32
False promise to pay back my money!
I made a complaint on Hellopeter regarding Groupon giving me incorrect coupon codes and when I tried to communicate with their customer service the guy gave me incorrect information TWICE!!! and then no response! (Request #***0)<br> <br> On Hellopeter they rep**** stating they will pay back my money and it will reflect in my account in 3- 5 working days that was responded on the 6th May? today is the 18th? What the hell?!<br> <br> Very Very VERY Poor service!<br> <br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Groupon's replyOfficial
18 May 2015, 11:38Hello M1ch3LL3_7,
We apologise for the inconvenience caused.
Please be advised that the refund was processed on 06.05.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (18.03.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
Kind regards
GrouponSA
We apologise for the inconvenience caused.
Please be advised that the refund was processed on 06.05.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (18.03.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
Kind regards
GrouponSA
Groupon's reply18 May 2015, 11:38
Official
Hello M1ch3LL3_7,
We apologise for the inconvenience caused.
Please be advised that the refund was processed on 06.05.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (18.03.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
Kind regards
GrouponSA
We apologise for the inconvenience caused.
Please be advised that the refund was processed on 06.05.2015. If it is not reflecting on the date credited, please check your credit card statement from the date you have purchased the deal (18.03.2015), as sometimes the credit backdates to the date of purchase instead, and appears as a credit instead of a debit.
Kind regards
GrouponSA