extremely bad service

Good day <br> <br> My name is Mbali Molefe on of your customers, i have a compliant with one of the items i bought online on the 17th of December 2015<br> It was a Sansui windows 8 tablet .the item was delivered on the 31st of December 2015 however i only got to see it on the 10th of January 2016<br> As I got back from my holiday and the December break. I then opened the package to check if all is well ,I must say I was impressed by the whole <br> Package , i then decided to charge the tablet and read through the manual the next day when I tried to use the device it froze i then rebooted it <br> And tried to switch it on again this time around the entire screen went blank white from then till now it is still white and the headset as well are not <br> Working not to mention its not evening charging now i am not happy about this as it was a total reap off i would like to get my money back they can come fetch that piece of junk<br> <br> Kindly advise what should I do now because am not happy with the condition of the device and i tried calling your contact centre number and <br> <br> I was unable to get through to someone ((021 )201- 7100)<br> My contact number is *** alt number ***<br> Email [Email Removed]<br>