Excellent Service

Due to my busy schedule I completely forgot that I had purchased an outing through Groupon, and when I came across the voucher, realised that it would be expiring within a few days and that I would be unable to redeem it. I contacted Groupon via email and explained the situation, but also said that I was aware that they only had a 7 day returns policy. As I purchased the voucher almost two months prior, I knew that I was taking a chance requesting a refund. However, my email landed up with Runiel Phigeland who, within the space of a few days, made contact with myself via email and undertook to refund me the entire amount, although by that time the voucher had already expired. I am beyond impressed with the service I have received and would like to thank Runiel for such amazing service and for effecting the refund! Thank you Runiel :)