Exactly why I cancelled my account!

<p>Hello Groupon, fancy this letter, again.</p> <p>I cancelled my account with you some years ago due to bad experience. </p> <p>But wait, theres a good deal, let me take a chance and buy something again, but instead of registering with you again, ill just use my wife "dorment" account and use my credit card to pay.<br />Straight off the bat, double debit!!! In good faith i waited for the refund, and later, nothing. So i logged a call and eventually got the 2nd amount back... Delivery of my product was due in 11 days. 5 Days later i thought i'd phone to confirm everything is still in order after the double debit situation and so i was promised by the agent. All in order, deilvery due in 4 working days. Today was the 4th day. So i phoned in. "Sorry sir, there was an issue with the product, a mail was sent to advise about the cancellation of the product and we will refund you. No mail on my wife's regoistered email, no money refunded into my account. Should have known better than to give you a second chance! Is this a money making thing? Get a bunch of people to pay for something that does not exist, get some interest of their money, then refund the capital and keep the interest? Wonder what the CPA would think about this? Weak and thanks for nothing yet again. Please give back my money!</p>