1 reviews | Active since Dec 2012
Dont know what happened to my money - BAD SERVICE
I purchased a watch on line Groupon 17th August. I received absolutely no response from Groupon. I then enquired with the customer support team, after several and i mean several I eventually received a cape town number which i called. The lady i spoke to said that i must send my bank account number and proof of payment which i did. Until now no response. I have no idea what is going on.<br> I need my money refunded because i did not receive my purchase. Groupon should more effective in refunding the money if the product sold but more importantly the site should be more accurate in teh terms of the quantities offered....<br> I am appalled that no one is taking my query seriously in fact most responses are automated which just is a reflections of there stance regards \customer care""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;286758;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/09/08 16:15;15/09/08 14:47;Dissapointed in lack of customer service;7,70E+12;Call Centre (Nosipho, Sol, Margaret, Rebouni);***;I am utterly appalled by the service received from the said service provider and I think the arrogance in that they are a monopoly hence there is no customer service. I have had a query since 28/08. At 14h43, I called the service complaining about the PVR function not working and the secondary decoder has an E16 message and that our 2 decoders are not linked. I made a follow-up call on the same day @ 18h19 4 ova an hr with the same query, was kept on hold. 01/09 I called again , 02/09 (3 calls) promised to sort out my query and nothing came out of it. We got cut off and had to call again.<br> 04/09 I called again &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893488;719227;6;5;0;1;0;0;5;NULL;NULL;NULL;15/09/08 16:43;15/09/08 14:51;great working wioth Debtbuster;7,90E+12;fungai;***;i have been working with fungai who is so good;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893490;888980;19;2;0;0;0;0;2;NULL;NULL;NULL;15/09/08 15:57;15/09/08 14:53;Bad service and Breach of Contract;;Kotie Van der Westhuizen/Jackie;***;I rented my house in DoringKruin Klersksdorp through Merlin Properties since April 2015. Every month when I have to get my rent I have to beg Kotie/Jackie for my rent. They promised that my rent will be paid on the 7th of every month but I never get my rent on time. In June I got my rent on the 15th and they were also not honest about it because they kept ignoring my calls. They are unprofessional and they treat me bad when I want my rent. When I call them they hang up on me or they sometimes promise to call me back which they never do. Merlin properties is bad and I do not wish for anyone to do business with them. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;495207;891461;18;2;0;0;0;0;2;NULL;NULL;NULL;15/02/13 0:00;15/09/08 14:56;7 months and still no payment;5,30E+12;Andrew;***;On the 13/02/15 my 3 wheeler Yamaha mower was given to Andrew owner of Kyalami mowers to sell. He was to contact me and pay me once sold. I contacted him periodically but after several months of it not being sold I said I would collect it only to find out it had in fact been sold! <br> So for several months now I have been trying to get my money, no matter how many phone calls, text messages, sending of banking details..... there is always some excuse or no answer at all. <br> I have now 7 months later resorted to the small claims court.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;648630;860462;14;2;0;0;0;0;2;NULL;NULL;NULL;15/08/20 13:02;15/09/08 15:07;Bad Service;;;***;I bought a shoe from Clarks and within a month it was damaged. I returned the shoe and was advised that I will receive feedback in 3 days. It is almost a month and i am still waiting for a response. I spoke to the manager on the 5 September who undertook to give me feedback, to date there is no response. Shocking level of service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;776604;793962;16;2;0;0;0;0;2;NULL;NULL;NULL;15/09/08 17:04;15/09/08 15:17;Telkom Renewals;*** Telkom Mobile Account;Telkom Mobile;***;My mother took out two cellphone contracts on her name on my behalf. I'm paying the account. Now it's time to upgrade and telkom doesn't want to assist. The account is always been paid but now telkom doesn't want to assist us. What can we do regarding this matter!!! This is bad service from Telkom!!! Telkom can go and see for themselves that the debit order isn't going off on my mother's banking account but on mine ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812075;720626;38;2;0;1;0;0;2;NULL;NULL;NULL;15/09/08 17:08;15/09/08 15:18;CHARGED FOR SERVICE NOT RENDERED ;9,10E+12;;***;I keep receiving emails from WEBAFRICA outstanding payment that I don't even know about. This is the response I received from them when inquired. \ I have escalated this matter directly through to our Web Services Team as it shows that an account was created in your name Kelebogile Masopa for a Site-Maker service where you were billed in the month of Feb 2015 and March 2015;15/09/14 13:03;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893234;359;20;2;0;1;0;0;2;NULL;NULL;NULL;15/09/08 17:13;15/09/08 15:23;poor service;;;***;For months on end, I make a purchase at kfc in parow centre as I work in the same building<br> <br> When I get home then I always notice that my order is wrong and I dont always have airtime to call in to complain<br> <br> My last incorrect order was as soon as yesterday<br> <br> Im fed up of their poor service and their service is unbelievably slow<br> <br> Im not one to complain on hello peter but if the problem does not get resolved then I think this is the only option<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893273;85;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/08 17:15;15/09/08 15:27;Rude, unprofessional service;8,61E+12;Stan, Craig;***;I was wrongly billed for the past 3 months via debit orders for the months of June, July and August for the amounts of R454, R454 and R1,075,44. This occurred all while the sim card at hand was disbarred and not in use. Autopage tried calling me ONCE to inform me, ONCE, then didn't bother again. I called head office to explain this, only to be told by Stan that I am stupid for not listening to him, no he will not listen to me, and why can't I read what is in front of him, after being shouted at for a while, he dropped the car. I then called back and spoke to Craig or refused to apologise for Stan's rudeness, saying I don't deserve an apology, sorry, but am I not a client here?! I have been with Altech h Autopage for more than 4 years, never in my life have I felt like a ********, asking for my own money back. I signed for the debit to take place on the 25th, instead it went off the 14th, nobody can explain this because their system doesn't even have a debit date on record! I was told by Craig I will get my money back in 3-7 days if I can prove the debit went off, but he doubts I can prove it because \yah Leila send the proof through I don't think so\"". I sent it"
