SS
Shervorne S

1 reviews | Active since Mar 2013

02 Jul 2015, 15:07

Does not go the extra mile for the client

o Expires On<br> Sep 27, 2015<br> <br> Bugz Playpark<br> Purchased Jun 25, 2015<br> Four VIP Tickets to Bugz Family Playpark for Four People<br> o Processing<br> This is unacceptable as it shows the purchase was made on the 25.06.2015. Now I made the payment via EFT AND it is not my fault if you do not have a CAPITEC bank EFT FACILITY. I MADE THE PAYMENT ON THE 26.06.2015 and it should have reflected on the 26.06.2015 in your bank account. I have promised my children that I will be taking them there and now I have to disappoint them because of your negligence to allocate the payment accordingly. The main point is it was purchased on the 25.06.2015 and the payment was made. I do not want a refund I want the tickets that shows purchased on the 25.06.2015 on my groupon profile because that it what it said. It is very unprofessional of Groupon with this practice and there is no excuse to have not processed my payment. <br> <br> I am not satisfied with this because it is BAD for business. Please ensure that I receive my vouchers that I paid for. Should you have any questions please feel free to contact me on my mobile between 13h00 and 13h30. Also please feel free to escalate this to some1 that can get me my vouchers.

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