DISSAPOINTING SERVICE!

I'VE BEEN WAITING FOR MY ORDER FOR OVER 3 WEEKS AS OPPOSED TO THEIR 14 DAY DELIVERY POLICY. I'VE CALLED GROUPON AND EMAILED THEM TWICE WITH NO RESPONSE. I AM TIRED OF WAITING - I WANT MY MONEY BACK! I AM SO DISSAPOINTED AT THEIR UPROFESSIONAL BEHAVIOUR, BECAUSE IF THERE WAS A DELAY SOMEWHERE, IT IS THEIR RESPONSIBILITY TO INFORM ME AND EXCUSE THEMSELVES. I AM VERY DISSAPOINTED, AND WILL THINK TWICE BEFORE I PURCHASE ANYTHING FROM GROUPON AGAIN. PLEASE REFUND MY MONEY.