disgusted consumer

<p> This complaint is addressed to groupon even though my experience was with one of their suppliers; Sunflower salons. I purchased 2 x brazilian blow outs and booked an appointment at their Cape Gate branch. From the time we arrived there, we had experienced bad service. We waited an hour before they washed our hair with cold water. Then the same lady had to apply the product which she did by taking big pieces of hair and applying the product randomly and as little as possible. After this we waited another hour as there were other customers all waiting to be helped for the same treatment. After an hour, a stylist who ironed our hair commented that not all the hair had product app**** to it. I would like to hear what groupon is going to to as this impacts negatively on their reputation as they presented SUnflower Salons when they advertised them on their website. Furthermore, this is in contradiction witht he consumer protection act as I paid for a service that was not rendered. Please respond?</p>