Delivery of Goods Purchased& Poor Customer Service

GROUPON:: Order ***0 and ***6<br> I placed these orders on 27 October 2015, i received confirmation on the same day. I contacted Groupon Call Centre on 10 November 2015 (14 days after the order was placed). The call center was offline, so after numerous call back eventually got told that the order will be refered to the \Product Manager". I was then kindly told it is 14 WORK DAYS after the order is placed (this is never explained when placing the order). I received an email on 12 November 2015 advising that the delivery is delayed - with NO reason/explaination.<br> I contacted them again on 16 November to be told they are OFFLINE again and cannot assist because of this reason.<br> I will NEVER order from GROUPON again. The service is shocking"