YN
Yolandi N

1 reviews | Active since Mar 2013

08 Jun 2015, 14:26

Delivered the same wrong colour 3 times

Hi<br> <br> Second complain about this issue. I have bought a dark rocking horse from you about 3 weeks ago. Today was the 3rd time the courier came with the wrong colour. I promised this rocking horse to a little girl and now I have to hear that the client is out of stock in the colour I want.<br> <br> Really disgusted with the way my situation was handled. After I had to send photos of what I got and what I ordered, still they can't send me the correct product. I got no feedback that the supplier was out of stock. Now you guys want me to just except that I will be refunded and no product will be delivered. How do I explain to a little girl that I cannot give her the present I promised. Shame on you Groupon!!!!!<br> <br> Yolandi

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Replies (1)
Groupon
Groupon's reply08 Jun 2015, 14:58
Official
Hello YolandiNaude,

We truly apologise for the inconvenience caused.

Please see email response.

Kind regards
GrouponSA