COMPLETE LACK OF RETURNED SERVICE

I am disappointed in the complete lack of service from Groupon.<br> I bought a bed 15 Oct 2015, the bed was delivered more than a month later.<br> Firstly - the colour was incorrect.<br> I then had to request it be returned, heard no feedback feedback for over a week.<br> I have had to run after Groupon, from start to finish - to correct their mistake.<br> I have not had one phone call returned to me and it is now the end of November. Everyone i speak to just ignores my messages and or passes the buck to the next person.<br> I am shocked that such a reputable company can have such ******** people working for them. <br> I am still trying to get a status on my account and am having no luck, despite my NUMEROUS calls and emails.<br> <br> I have asked for Management, but am told different stories as to them being in meetings, I have asked messages to be left to contact me back and STILL NOTHING.<br> <br> I have attempted to log a complaint on this site from the first process of trying to get this item returned, but i though that I would hold off just to see if someone would get back to me.<br> <br> middle of October to End of November - & no correspondence - SHOCKING!!!!