Cant get My Money back

I booked my Son a Birthday present for a stay for him and 5 Friends through Groupon<br> I didnt give to him until it was his bday and when I did he told me that he couldnt get a booking for the <br> date he wanted.<br> i immediately contacted Groupon to cancel the Voucher and they advised taht i had to wait until<br> the Voucher had expired.I did this and got the reply below<br> They are only perpared to credit my account as the Vucher wasnt cancelled within 7days.<br> i am really uptight and need your assist<br> <br> Jehaan Manan (Groupon Customer Support - EMEA) <br> 2 Mar, 07:09 <br> Hi Tony,<br> Thank you for contacting groupon.<br> We have escalated the request to our payments department. Please allow 24-72 hours for refund to be processed.<br> Should you require further assistance, please let us know or contact us on ***.<br> Kind regards,<br> Jehaan<br> If you're satisfied with my service rendered, please be so kind to rate my service via the automated survey sent to you by email. We are working really hard at improving the customer service experience and your feedback is greatly appreciated.<br> Should you require further assistance, please do not hesitate to contact our Customer Service on ***.<br> Kind Regards<br> Jehaan