Bad service

Hi<br> <br> I bought 2 Telefunken TCP-002....got them yesterday and only to find out the other one is defected, phoned them this morning Spoke to Phumza she asked if want refund or replacement, told her want replacement and want it before next week Friday 19 June, she said will speak to the supplier and couriers so that I can get it before Friday and she apologised for what happened.<br> <br> Now got email from Phumza that reads as follow: \Thank you so much for you response. We have just received feedback from our suppliers and confirm that they unfortunately don`t have stock available to issue a replacement".<br> <br> So funny the deal is still on but they dont have stock when they have to do replacement for me whereas they gave me damaged product.I tried to buy another one and it allows me meaning they still have stock.<br> <br> Thank you"