BAD SERVICE

<p>I have been a customer of Groupon for ages and spend a bit of money there. Seeing that they will be closing SA sites i had a refund due. On monday i was informed regarding this, as i remember that my purchase bank account has been closed and i dont even have the card anymore i informed Groupon that i have a new bank account and that the refund must be paid to my new bank account. I had to put my banking details in an email.</p> <p>i done that so here i got to find out they paid my refund on Wednesday in a closed account. i called them and said they need to rectify this as i dont have that account. I get told by Groupon that i have to go to my old bank for a close of account letter before they will pay my refund in my new bank. this is in sane i have to do the work for their Mistakes, not happening Groupon can reverse that monies and pay my money in the corect account. I want it done ASAP this is bad service why do i notify of my new account on both phone and email and still they get it wrong. Then i need to fix their mistakes not happening. No wonder the services is getting stopped in SA because they dont know customer service. I want my refund and i want it in my correct account.</p>