NM
Nicola M

1 reviews | Active since Feb 2011

18 May 2015, 14:33

BAD SERVICE

Groupon is such a pathetic company. i've cancelled 2 deals ( GRPZARVX4COX and Grpzari00a1t) with them but nobody cares to call me and give me feedback of where in the process are they. I just spoke to some Nureen Leeman that keeps on giving me bits and pieces of information because she doesn't know everything..that's what she told me. I find this pathetic and appalling that after GROUPON sold me an old broken NOKIA LUMIA phone, now i am the one that runs around making phone calls to check when my refund will be done. My advice to GROUPON would be to stick to food vouchers, you have no business selling used and old electronics and pretends as if they are new. Sies

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Replies (1)
Groupon
Groupon's reply18 May 2015, 14:53
Official
Hello mabain,

We are sincerely sorry this deal turned out to be such a bad experience for you.

I have now cancelled your Groupons and refunded the amounts back to your method of payment. Please allow up to 5-7 working days for the payment to clear back to your account.

Kind regards
GrouponSA