BAD ATTITUDE AND WRONG INFORMATION

I BOUGHT A GROUP ON DEAL FOR TRUDY'S NAILS<br> <br> I CALLED MADE THE APPOINTMENT AND THE DAY OF THE APPOINTMENT WHEN I WENT TO THE ADDRESS ON THE VOUCHER I FIND IT IS THE WRONG ADDRESS. TRUDY FROM TRUDY'S NAILS SENT ME AND SMS WITH INCOMPLETE DIRECTIONS TO HER PLACE NOT ADVISING THAT THIS IS DIRECTIONS TO HER NEW PLACE AND BECAUSE IT WAS INCOMPLETE I ENTERED THE ADDRESS ON THE VOUCHER ON MY GARMIN AND WENT TO HER OLD ADDRESS. WHEN I CONTACTED HER SHE THEN GAVE ME INCOMPLETE DIRECTIONS TO HER NEW PLACE AND I ENDED UP RUNNING LATE AND DRIVING THROUGH A STORM WHERE I HAD TO PULL OVER BECAUSE OF THE CONDITIONS OF THE ROAD AND THE STORM. MY PHONE BATTERY DIED SO I CHOSE TO GO HOME. AS SOON AS I GOT HOME I CHARGED MY PHONE AND CALLED TRUDY AND ASKED IF I COULD RESCHEDULE. SHE WAS VERY RUDE AND UN ACCOMMODATING SAYING IT WAS MY FAULT I MISSED THE APPOINTMENT. IF SHE SMS ME SAYING THIS IS HER NEW ADDRESS INSTEAD OF SAYING DIRECTIONS TO HER PLACE I WOULD HAVE FOLLOWED THE DIRECTIONS ON THE SMS TO THE POINT WHERE IT SAYS TEXT MISSING. I BLAME GROUP ON BECAUSE THEY NEED TO ENSURE THAT THE SERVICE PROVIDERS THEY DEAL WITH ARE PROFESSIONAL AND THAT THEY HAVE THEIR CORRECT CONTACT DETAILS.