17 DAYS LATER REFUND STILL NOT RECEIVED

AFTER 17 DAYS OF BEING PROMISED REFUND OF MY MONEY, IT IS STILL NOWHERE TO IN MY ACCOUNT. WHAT DOES ONE CALL THIS, DAYLIGHT WHITECOLLAR ******* OR THEFT BY BUSINESS? THIS IS THE 2ND EMAIL AFTER 7DAYS FROM THE PREVIOUS ONE WITH REGARDS TO SUCH REFUND, NONE OF WHICH HAS BEEN HONOURED \ Hi<br> Thank you for making contact<br> I have now cancelled your groupon and refunded the amount back to your payment method. Please allow 3-5 working days to clear back in your account.<br> Kind Regards<br> Asheeqah"<br> <br> I wish people can just learn to stay away from this Groupon because by the look of things"