GROUP1 Mahindra KUILSRIVER

GROUP ONE MAHINDRA PARTS SALES EXCECUTIVE CANNOT PROVIDE PARTS AND CUSTOMERS MONEY NOT REFUNDED..PARTS SALES EXECUTIVE DO NOT EVEN KNOW THE NATIONAL CONSUMETS ACT COVERING THE RIGHTS AND LAW PROTECTING THE CONSUMERS RIGHTS. AGAINST LIERSLIKE THIS PARTS SA

I bought spares for R1045.40 ON 18 DECEMBER 2025. THEY SUPP**** WRONG PARTS FOR MAHINDRA SCORPIO. SPARES RETURNED AND PROMISE MADE TO REFUND AS THEY COULD NOT SOURCE THE BRAKE SHOE SPRINGS.. PETER *** PROMISED TO RETURN PAYMENT WITHIN 7 DAYS FROM THEIR HEAD OFFICE IN UITENHAGE. EMPTY PROMISES FOR LAST 4 WEEKS IS THE MANAGER IS IN HOSPITAL. .EMPTY PROMISES TO TO GET A MANAGER TO CALL BACK PROOF FRUITLESS. ON 12 JANUARY 2026 THE BANKDETAILS AND PROOF OF PAYMENT WAS FORWARDED TO PETER WHO ACKNOWLEDGE RECEIPT AND PROMISED THAT REFUND WILL BE MADE WITHIN 7 DAYS DURING MY LAST DISCUSSION WITH THE SALES PERSON NAMED PETER I QUESTIONED HIM IF HE KNOW THE CUSTOMER PROTECTION ACT. HE ANSWERED NO AND AGAIN PROMISE A JUNIOR MANAGER WILL CALL ME AND THAT THE MANAGER IS STILL IN HOSPITAL. I CAUTION PETER TO FAMI****IZE HIMSELF WITH THE CONSUMER PROTECTION ACT AND TO ACT ACCORDINGLY. IT IS SHOCKING THAT A PART SALES EXECUTIVE DO NOT KNOW THE CONSUMER RIGHTS AND IS A MAHINDRA BRAND AGENT