Services WAS better.

Took my vehicle (Mahindra) in for a service. This was now the third time I went back to this workshop BECAUSE they gave me good service on the previous occasions. This time around it was less than pleasant... Firstly they were painfully unprepared for a power failure occurrence, this is totally unacceptable for business continuity. Secondly, I clearly stated when I made my appointment (two days in advance) that a certain part needs to be replaced - this was completely ignored, even with my vehicle being stranded there for two days. Clearly communication issues between bookings and the workshop? Thirdly, got a car wash, they could have kept it as it was done like the dogs **** - inside was partially left with various oily greasy finger marks - thanks. To top this off, upon receiving my car back, I noticed the that whom ever was working on my vehicle did not understand how to remove a SIMPLE latch from the hood and left it with a lovely deep scratch for which there is no polishing out. None of the work that was done was inspected and signed off by the service manager - and nothing else was checked - thanks for caring about my safety.

For what ever you do, if you need to your Mahindra to be serviced, STAY AWAY from Group1, as they will only care for your money and nothing more.