1 reviews | Active since Dec 2016
Bad Service by Hyundai Umhlanga Service Centre
<p>Dear friends please be aware about the Hyundai Money making scheme.............</p> <p> </p> <p>Yesterday i took my i10 to the Umhlanga Branch service centre to have a service done on my vehicle - I booked in the car at 6.30am, when i left the car with them it was in perfect working order, all that was needed to be done was the 150000 service.</p> <p>However at about approx around 1.00pm - Karishma the lady who booked in my car in called me to advise me that faults was found on my car, she advised me that the brake lights was not working and needed to be repaired - yet when i left the car there the brake lights was working - i had the globes checked and all the globes was working - she also said the radiator cap was not holding pressure and that needed replacing, when i checked the cap at home on return, i noticed that it was not my orginal radiator cap, it had been replaced, with an old cap, she also said that the steering rack needed replacement, and she also advised that they could not change my rear wiper blades, instead they quoted the entire wiper arm mechanism which was in working order before. Total quoted was approx between R16,000 to R20,000.</p> <p> </p> <p>today I called the Dealer principal - Anthea - to speak to her about this incident and instead of assisting she was totally unhelpful and advised will get back to me, which she did not do, i had to call her back, and still she had no answers for me.</p> <p> </p> <p>The customer care line was also very unhelpful.</p>
