MS
Martin S

1 reviews | Active since Sept 2012

27 Mar 2017, 07:39

Bad customer service

<p>i called hyundai Constantia kloof (on behalf of my wife)on wednedsday and i spoke to a sales person by the name Willy, i wanted to buy a car and the reason for me to speak to him was because i was referred by my sister. he sent me pics of a kia sportage and i went to view it and submit the application forms. he told me that the response from financial institutions is fast and if i qualify , i waited and within 15 min he told me that wesbank have responded but they need the deposit (of which i already had), but he insisted that i shoud wait for MFC to respond. later i decided to go and he told me that he will call me. i saw another car at Nissan and i called them, they sent me the application forms but decided to wait for Willy. i kept on calling him from thursday and he always kept on telling me to be patient because he will call me. willy never called me until i decide that he should send back my wife's documents through the email on saturday,the thing that made me angry is that wen i called nssan the car that i saw was already taken and today i have to return the courtesy car. i am dissapointed with the manner in which iwas traeted by hyundai consanatia kloff. even today he has not even called me to check if i have managed to buy a car.</p>

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