BD
Blair D

1 reviews | Active since Jan 2014

31 Mar 2015, 10:07

AFTER SALES SERVICE - SHOCKING

I purchased an IX35 from the Group1 Hyundai Midrand in November 2013. I had to drive around for 3 months with a temp licence stuck to my car window due to the lack of service from the Branch and the Branch Manager. Every 21 days I had to drive to Midrand to get another temp licence from the Branch and was told that the licence disc and my number plates are in the process of being sorted.<br> <br> Eventually in February 2014, they mailed to confirm they finally had sorted out the licensing and would fit my number plates. Now a year later, when I need to renew my car licence, I noticed that the number plate registration and the car registration are two different numbers. <br> <br> I have now been in contact with the Branch Manager again for a month now, who has not rep**** to my mails or phone calls. <br> <br> This was no fault of mine and Hyundai Midrand needs to rectify this at their cost due to lack of service and lack of attention to detail.<br> <br> I trust I will get the response I am looking for now that I had to resort to posting a complaint regarding same.

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