Bad customer service from Quintin Drury In Hyundai Midrand

I have never meet a rude , inconsiderate and *********** manager like Quintin Drury in Hyundai Midrand. I took my car in for service then also decided that they check my acon. Later I was told that they have refilled the gas however it seems like something else was broken. I mean I brought it in working fine but not as cold as it used to be , he didn’t want to listen and with an attitude told me to contact AC specialist and customer service , that man was rude and insensitive, how do u tell a client to contact a specialist because he is not a business of breaking people’s cars. I brought in my car’s AC working and you are bringing it back blowing hot hot air. That man is treating that business as if it’s a ****a shop or he’s doing us a favour. I wonder how he became a manager. The lady by the name of Emy did her absolute best to assist got authorisation from my insurance to fix it made sure my car’s AC was working and also car was washed . Thank you very much Emy and if I do come back it’s because of her brilliant customer service.