CB
Cathy B

1 reviews | Active since Nov 2014

18 Feb 2025, 23:30

Bad service

Bought a new Maindra XUV AX5 and within a week problems started

Car was booked in and apparently Mahindra SA suggested spark plugs to be replaced.

Spark plugs on back order for +- 1 month. That was in November.

More issues with the veicle arose since then.

Spark plugs are now available in February but they do not want to give me a car while they are busy fixing the vehicle which should not be happening with a new vehicle. I am a widow and need to have a car to fetch my kids from school and drop them for sport and pick them up again. Also, the car needs to be cold started as that is where they will identify if the spark plugs changed anything.

Patricia the service manager is not accommodating.

Dealer principal Martin van Staden also not answering me on email.

Very dissapointing service and I will not advise anyone to buy a vehicle from them.

WORST experience EVER!

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