Medical suppliers/ ****mers?

My experience with Group BM Solutions has been nothing short of frustrating and disappointing. After placing an online order on June 13th, I encountered immediate issues with their communication channels. The telephone numbers provided were non-functional, which forced me to resort to email.

Initially, they responded promptly to acknowledge the phone line issue and assured me they were resolving it. However, the problems persisted. On June 21st, after receiving no further communication, I followed up again. This time, they apologized for the lack of correspondence, claimed there was stock available, and promptly sent an invoice which I paid on the same day.

Despite paying promptly, the situation only worsened. Since then, all attempts to contact them via email have resulted in bounced messages, and their phone lines remain inaccessible. This complete lack of communication has left me deeply concerned that I may have fallen victim to a ****.

In summary, Group BM Solutions' failure to maintain reliable communication and their apparent disregard for customer service standards have resulted in a highly unsatisfactory experience. I strongly advise potential customers to exercise caution before engaging with this company.