LM
Linda M
1 reviews | Active since Sept 2016
03 May 2024, 19:09
Never buy from this dealership
Bought a car from a sales lady Olona Xali who was nothing but rude to me as a customer screaming and yelling at me instead of rectifying her mistake of collecting a car late, she was late for the handover, didn't honor the appointment as scheduled and instead of apologizing went on a rant with me. She handed over a car to me that was infested with fleas then, when l took the car back l was given a courtesy car that had no registration by her mananger (not even a temp disk). My overall car buying experience was horrible thanks to Olona, she has zero regard for customer service and lack empathy. In all of this an apology was something too heavy for her as her actions caused me so much pain and inconvenience.
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