VC
Vanity C

1 reviews | Active since Oct 2017

29 Oct 2019, 01:14

Terrible Service, Defective Car

I have had the worst experience at this Dealership. I brought a Used car recently and was told that there were a few scratches and dent but that would be fixed before I take ownership of the car. The car was delivered to me not only with the very same dents and scratches that were supposed to be removed but also an indicator light that was loose as well as a broken wiper (not sure how this passed roadworthy). I was upset and reached out to the dealership to fix my car, they only took it in after a week I had to drive around with a wiper banging on my rear window but this place does not care. I had finally dropped off my car to get repairs however when I picked it up there was 3 dents left on the rear door and a dent on the bonnet. I am not a car expert by far and for me to see this shoddy work In a matter of seconds means no one took a second to check the car before calling me, this speaks to their attitude towards their second hand car sales. What's worse is that this attitude stems from Top management where I was basically told that I am trying all avenues to get out of the deal due to buyers remorse instead of taking ownership for the cause of my remorse being the service and defective vehicle. This Dealership has no pride for their brand I might as well have approached a ***** dealership as I would expect this kind of service from an unknown brand. I will never recommend this dealership to anyone.

I am still waiting on the paperwork proving the vehicle went through roadworthy.

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