Nissan Stellenbosch - almost 12 months later and no satisfaction to promises made

In October 2019 I purchased a second hand Toyota Hilux from Group 1 Nissan Stellenbosch. The salesman was Leroy Halford. His principal Johan la Grange. Upon purchasing the vehicle, I was informed that the buyer at the dealership failed to obtain the pare key from the previous owner, but that they will obtain the spare key and ensure that I receive the spare key. A lot of back and fro telephonic conversations and emails transpired between myself and the dealership and promises were made regarding obtaining and delivering the spare key, but nothing happened. I lodged a complaint with Nissan SA regarding the matter and after that was done, I was promised that I would receive the key before December 2019 and this did not happen. In March 2020 I lodged a case with the Motor Industry Ombudsman and they were also not successful in resolving the matter. They contacted the dealership and advised them to give me a spare key. The dealership apparently agreed, but to date I have not heard anything from them.

I am not a sensation seeker, but I have no other option but to advertise this matter to other consumers and to be aware of dealing with this dealership as they make promises that they are not able to keep.