WORST CUSTOMER SERVICE

<p>Booked a return ticket from Joburg on the 12th of April to the Eastern Cape, returning on the 17th of April. I got a lousy sms an hour before boarding the bus that "bus strike - my service will be affected". The 2 numbers that I was given to contact (using my own airtime, for their incompetence) for my "refund" never went through and finally when I managed to go through after having to wait on the line for more 40 minutes, all the call centre 'agent' could say to me was "your refund will take up to 14 days to be processed". WHY THE HELL SHOULD I WAIT FOR 14 DAYS TO BE REFUNDED MY MONEY??? WHICH I PAID FOR A SERVICE THAT I DID NOT GET??? *********** COMPANY & STAFE, WORST CUSTOMER SERVICE!!!!!</p>