Worse trip ever

Worse decision I ever made was to book my ticket with greyhound from Johannesburg to cape town...the bus was on a stand still in Beaufort for 6 to 7 hours in totally I was on the damn bus for 27 hours no communication what so ever and my word the ****roachs on the bus... They need to close down they pathetic this is my 2nd disappointing trip with them...... Never again in my life