Waiting 6 hours for the bus pathetic

My husband has been waiting at the pickup point in Welkom since 1:00AM this morning only to sent an sms that the bus is delayed 6 hours and as at 6:21am he is still waiting. Can't believe this is happening still a long way to come home to Durban. To sit at a pick up point in town in south africa is so dangerous but then what do they care. Pathetic service never again.