1 reviews | Active since Jul 2020
Useless passenger service and vehicle maintainance
On 4th Dec I travelled with Greyhound Dreamliner coach 2803 from Pinetown to Johannesburg. As we reached after our Montross toll as we passed Warden the bus slowed down and stopped. The driver "Daniel" informed us that it's overheating and he has to stop.
1. He called the control officer to inform them of the ordeal and they requested he tries to trouble shoot the problem. "He is not a mechanic he is a bus driver don't you value your passengers safety forcing a driver to trouble shoot"
2. He suggested that the passengers be moved to a different bus "another greyhound dreamliner" which was travelling at a 15mo it's interval from the one I was in. To my anger the controller said he must wait for mechanic when Daniel told him that the passengers are angry "his response was don't worry about the passanger" AYBO imihlola yami as a passanger. I'm going to be late for work and all this consultant has to say is do t worry about the passengers. That's disgusting behavior in a business that solemnly depends of passengers for revenue. And this is not the first time it's happening. A month ago a greyhound dreamliner over heated and had to stop for a good hour at around the same area!!! This is unacceptable greyhound has lost the plot. We pay higher rates for comfort but all we get is don't worry about the passengers. WOW I'm disgusted.
